At Rent-A-Hitman, our number one priority is the health and safety of all our Field Operatives, Clients and the communities in which we serve. We know you have questions and I want to personally assure you that we are monitoring the outbreak of the novel coronavirus (COVID-19) closely. We are consulting health experts and monitoring expert recommendations, including guidance from the World Health Organization (WHO), the Johns Hopkins University Coronavirus Resource Center, and local health officials. 

   Beyond simply monitoring the situation, we are taking active measures to make sure our Field Operatives and Clients are safe and secure. In affected areas, we have begun air dropping hand sanitizer and gloves to Field Operatives. We are also testing enhanced service  options for potential clients to more easily enable no-contact communications, which we’ll roll out in the coming days. Today, clients who prefer a no-contact service options can make that request on our service request form. 

   During this time of uncertainty, we also want to acknowledge the incredible efforts of our Field Operatives on the road, who work so hard to take care of business at locations around the globe. To support our Field Operative / Client community, we’ve introduced a COVID-19  Financial Assistance Response Team (F.A.R.T.), which can qualify clients with a 15% discount and up to a three week service window for clients who are diagnosed with COVID-19 or who are subject to individual quarantine at the direction of public health officials. The program will be available globally in all of the markets we serve in the United States (including Puerto Rico), Canada, and Australia.

   Unfortunately, due to International travel restrictions imposed by the United States government, we are unable to service areas outside of North America at this time. All operations in South America, Asia, Europe, Africa and Oceania are currently suspended until May 1, 2020. 

   Health and safety are all of our responsibilities. We encourage you to practice safety measures at home and when you're out. Wash your hands with soap and water frequently, cover your nose and mouth with a tissue or your elbow if you have to sneeze or cough, and please stay home if you are sick. Take measures to avoid unnecessary contact with large crowds and confined gatherings of people to help slow the spread of COVID-19.

   We thank you for your continued support, and we will continue to keep you informed as we take additional action.

Guido Fanelli

CEO, Rent-A-Hitman: Your Point & Click Solution